Massachusetts State Court Complaint for Servicer Refusal to Process Loan Modification (Bank of America)
This is a 2013 Massachusetts state court complaint against a mortgage servicer for advising a homeowner in financial difficulty to fall behind on mortgage payments to obtain a loan modification. After obtaining the modification and making payments, the servicer refused to accept the modification and requested that they apply for a new modification. When the homeowner reapplied, the servicer lost documents, required repeated submission of the same documents, misrepresented the modification status, and then initiated foreclosure. The complaint was filed by Kulik Law.