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Fertile Ground for FCRA Claims: Employee & Tenant Background Checks

December 16, 2019
About 94% of employers and 90% of landlords contract for criminal background checks to evaluate prospective employees and tenants, but these reports are riddled with errors, including erroneous reports of criminal convictions. This article describes widespread errors in criminal background check reports and examines applicable FCRA claims and remedies for these errors.

How to Successfully Arbitrate a Case

December 9, 2019
This article provides step-by-step advice on how to successfully proceed in arbitration. When a challenge to an arbitration requirement fails, proper client representation may require resorting to arbitration as the only available avenue for relief. Every consumer attorney should be prepared to arbitrate a case—the right case before the right arbitrator will produce excellent results.

Federal Remedies for Used Car Fraud Just Got Even More Powerful

November 20, 2019
This article explains the implications for private litigation of a significant change, effective January 1, 2020, to the federal statute providing remedies for odometer and vehicle titling fraud. Older vehicles formerly exempt will now be covered by strict requirements whose violation will lead to powerful consumer remedies, including $10,000 minimum damages, treble damages, and attorney fees.

How to Protect Wages and Benefits from Creditors

November 12, 2019
This article explains what every attorney needs to know about protecting clients from wage garnishment and seizure of public benefits, wages, and other funds in bank accounts. The article explains how to both evaluate and reduce a consumer’s exposure to these post-judgment remedies, considers the special case of federal student loans, and details important federal and state law protections in each of the 50 states.

Courts in 2019 Reshape the TCPA in 8 Ways—Mostly to the Good

October 17, 2019
As discussed in this article, a slew of 2019 court rulings are reshaping private litigation against robocallers. The federal student loan collectors’ exemption was declared unconstitutional; the Supreme Court issued smoke signals on the weight given FCC orders; the TCPA was ruled applicable to new types of robocalls; cases interpreted whether predictive dialers are covered; and Spokeo challenges generally lost.

New Techniques to Search & Retrieve Consumer Law Topics and Documents

September 13, 2019
NCLC just added four new features to our powerful digital search engine. This article describes the new features and provides—for both subscribers and for the general public—a quick guide to unleashing all the advantages of NCLC’s search engine to find consumer law topics, sample pleadings, and primary source material.

Student Loan Servicers Now Subject to Borrowers’ State Law Claims

August 14, 2019
Recent circuit and district court decisions find federal preemption inapplicable to many state law deception claims against student loan servicers. The article lists common servicer abuses, explains how the new cases reject the Department of Education’s preemption claims, and analyzes which state law claims will be most effective in seeking remedies from student loan servicers.

Three June State Law Actions Helping Consumers Fight Arbitration Requirements

July 31, 2019
This article examines three June actions showing how state law can help consumers respond to arbitration clauses: a Ninth Circuit ruling that public injunctive relief provided by a state statute must be available either in court or in arbitration, a state supreme court’s limit as to when non-parties can enforce arbitration agreements, and a Vermont statute helping consumers challenge unconscionable arbitration clauses.

Getting Into Court by Initiating Arbitration

June 25, 2019

A May 2019 Eleventh Circuit decision provides an important illustration of how a consumer can end up in court (even in a class action) when the business does not comply with the arbitration provider’s rules. This article sets out practice tips on how a company’s failure to pay arbitration fees or meet other requirements can make the company’s arbitration agreement unenforceable.

Sup. Ct. Sets Standard for Consumer Relief for Collection on Debt Discharged in Bankruptcy

June 10, 2019

On June 3, the Supreme Court set the standard for consumer recovery of damages, punitive damages, and attorney fees for collection of debts discharged in bankruptcy. This article also explains that judgments on discharged debts are void, describes the advantages of FDCPA remedies, and provides a comparison between remedies for automatic stay violations and discharge violations.

New CFPB Rule Provides Enforceable Protections for Prepaid Cards

April 16, 2019
Effective April 1, the CFPB Prepaid Accounts Rule adds protections for prepaid cards, payroll cards, and person-to-person payment services, as set out in this article. The rule improves fee transparency, protects cards from unauthorized charges and errors, and addresses abusive overdraft fees. Consumers can obtain actual and statutory damages and attorney fees for violations.