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Consumer Warranty Law: 13.8.4.3 The Daubert Standard and Federal Rule of Evidence 702

Under Federal Rule of Evidence 702 a witness qualified as an expert by knowledge, skill, experience, training or education may present expert testimony if “(b) the testimony is based upon sufficient facts or data; (c) the testimony is the product of reliable principles and methods; and (d) the witness has applied the principles and methods reliably to the facts of the case.”446

Consumer Warranty Law: 13.8.4.5 Burden of Proof and Conduct of the Daubert Hearing

Failure to hold a live pre-trial Daubert hearing may be an abuse of the trial court’s discretion, depending on the state of the record.471 The proponent of the expert’s testimony bears the burden of going forward and must present at least a prima facie case that the expert’s testimony is admissible. Whether the burden then shifts to the opponent, and which party ultimately bears the burden of persuasion, is unclear.472

Consumer Warranty Law: 13.8.5 Presenting the Testimony of the Plaintiff’s Expert

The consumer’s expert witness should be prepared to explain and justify the expert’s inspection and analysis of the defects, explaining the methodology and reasoning at every step of the inspection and accounting for all alternative explanations for the product’s problem. For many experts a set of diagnostic or investigatory procedures is so ingrained that they will not be able to explain why they take those steps without some research. The expert should be prepared to refer to industry standards, such as a repair manual or a repair database, whenever possible.

Consumer Warranty Law: 13.8.6.1 General Rules for Cross-Examining the Opponent’s Expert Witness

The first rule for cross-examining the opponent’s expert is to know the expert. Review the expert’s resume, written work and testimony on prior occasions. Consider retaining a consulting expert to evaluate the report of the opponent’s expert. Find out as much as possible about the expert’s credentials, opinions, and testimony in prior cases through interrogatories, pre-trial disclosures, depositions, and internet searches.

Consumer Warranty Law: 13.8.6.2 Bringing Out Testimony That Supports the Consumer

Sometimes cross-examination of the opponent’s expert witness can be used to support the consumer’s own case. Supportive testimony by the opponent’s expert is particularly helpful to point to in closing argument. Any supportive cross-examination should be done before any cross-examination that seeks to discredit other portions of the expert’s testimony.

Techniques to bring out supportive testimony from the opponent’s expert witness include:

Consumer Warranty Law: 13.8.6.3 Discrediting the Opposing Expert on Cross-Examination

When seeking to discredit the opposing expert on cross-examination, the cross-examiner should avoid reviewing and repeating areas of harmful testimony already covered on direct examination. Arguing with the expert in front of the jury is also rarely effective.

Effective techniques for discrediting the opposing expert through cross-examination include:

Consumer Warranty Law: 13.8.8 Jury Instructions and Forms

Many experienced practitioners begin drafting their jury instructions at the outset of the case, or even before filing. Having draft jury instructions at hand helps organize and focus discovery and trial preparation. One source of sample jury instructions is reported appellate decisions upholding the trial court’s instructions.492 Sample jury instructions may be found in Word format as companion material to the digital version of this treatise.

Consumer Warranty Law: 1.1.1 Overview

This treatise on consumer warranty law addresses the rights of consumers when personal property they have purchased or leased does not meet their expectations. The book focuses on defective new and used cars, manufactured homes, automobile repairs, home improvements, and wheelchairs and other assistive devices. It also analyzes common law and statutory warranties that arise in the sale of a new house or condominium. The treatise only indirectly touches on warranty rights concerning other real property transactions or personal property purchased for business purposes.