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CFPB

The CFPB amicus brief before the 11th Circuit in Wiley v. Notte & Kreyling, P.C.deals with advising consumers to dispute a debt with the creditor and not the collector. The FDCPA requires that debt collectors disclose the specific steps consumers must take to properly dispute a debt or request information about the original creditor.

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The FDCPA requires a debt collector, in certain situations, to “send the consumer a written notice containing” information about the debt and the consumer’s rights. 15 U.S.C. § 1692g(a). The question addressed in this amicus brief is: Whether the requirements of the E-SIGN Act, 15 U.S.C. § 7001-7006, apply when a debt collector wants to use an email to satisfy the written-notice requirement of § 1692g(a).

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The Seventh Circuit invited the CFPB to present an amicus brief in Preston v. Midland Credit Management. The issue presented deals with the fact that the FDCPA prohibits debt collectors from “using any language or symbol, other than the debt collector’s address, on any envelope when communicating with a consumer by use of the mails or by telegram, except that a debt collector may use his business name if such name does not indicate that he is in the debt collection business.” 15 U.S.C. § 1692f(8).

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FDCPA section 1692f(1) prohibits debt collectors from collecting any amount (including any interest, fee, charge, or expense incidental to the principal obligation), unless that amount is expressly authorized by the agreement creating the debt or permitted by law. The CFPB issues this advisory opinion, at 87 Fed. Reg.

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This CFPB compliance aid provides questions and answers pertaining to compliance with the Debt Collection Rule concerning limited content messages and telephone call frequency, including  telephone call frequency presumptions, rebutting those presumptions and excluded calls from the telephone call frequency provision.

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The CFPB is issuing this compliance bulletin and policy guidance to remind debt collectors of their obligation to comply with the FDCPA’s  prohibition on false, deceptive, or misleading representations or means in connection with the collection of any debt and unfair or unconscionable means to collect or attempt to collect any debt, and to remind consumer reporting agencies and information furnishers to comply with the Fair Credit Reporting Act’s accuracy and dispute resolution requ

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