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Unfair and Deceptive Acts and Practices

The Most Important Consumer Statute in All 50 States

An unfair and deceptive acts and practices (UDAP) statute usually provides attorney fees and enhanced damages for a wide array of deceptive or abusive practices. NCLC's treatise for over 40 years has been the definitive treatise in this area for use in all 50 states:

  • State court UDAP litigation is all the more important now with recent Supreme Court roadblocks to consumer claims in federal courts
  • 50-state and FTC precedent on UDAP challenges to credit, debt collection, mortgages and foreclosures
  • 50-state and FTC cases on automobile sales, leases, and finance
  • Scope of each state's UDAP statute
  • Preconditions to litigation under each state's UDAP statute
  • Detailed analysis of UDAP attorney fees, and actual, minimum, and multiple damages
  • Limits on use of UDAP statutes and how to overcome them
  • Application to national banks
  • Manufactured homes and parks, landlord-tenant, and utilities
  • Service contracts and auto repair
  • Failure to disclose as a violation
  • Unfairness and unconscionability standards
  • Liability of third parties for UDAP violations
  • Sample pleadings and discovery. See an example here.



"This is the most thoroughgoing treatise on consumer law. If you only buy one manual (and that would be a mistake), buy this one!" —Stephen Gardner, Stanley Law Group

"A unique survey of UDAP law with which no other resource can compare." —State Bar of New Mexico News and Views

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Continuous updates in Digital Library


National Consumer Law Center

Formats Available

Digital; Digital + Print




2021 10th ed.

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