This is a 2017 CFPB consent order with Experian involving Experian deceptively marketing credit scores to consumers by misrepresenting that the credit scores were the same credit scores lenders use to determine creditworthiness, and by placing advertisements for its products on web pages that consumers accessed through AnnualCreditReport.com before they obtained their free annual file disclosures.
This is CFPB Compliance Bulletin 2016-01 (Feb. 3, 2016) concerning the FCRA requirement that furnishers establish and implement reasonable written policies and procedures regarding the accuracy and integrity of information furnished to all CRAs, including specialty CRAs, such as the furnishing of deposit account information to CRAs.
This is the 2012 version of the CFPB’s examination procedures to supervise the larger participants in consumer reporting industry, including such topics as business model, accuracy of information and furnisher relations, contents of consumer reports, permissible purposes and other user issues, consumer file and score disclosures, consumer inquiries, complaints, and disputes and the reinvestigation process, consumer alerts and identity theft provisions prescreening, employment reports, and investigative consumer reports.
This March, 2017, CFPB report describes the CFPB’s supervisory highlights concerning credit reporting—supervision of credit reporting agencies, furnishers of information to the agencies, and those using the information. The CFPB identified failings in compliance management systems and violations of law both at CRCs and at furnishers.
This is a two page form that the CFPB requested that CRCs complete to aid the CFPB in its analysis of the consumer reporting industry.
This is a 2014 CFPB consent order with a creditor involving various debt collection violations and furnishing information to CRAs that DriveTime had reasonable cause to believe was inaccurate, failed to correct or delete inaccurate information within a reasonable time after learning of the inaccuracies, and failed to establish and/or implement reasonable written policies and procedures regarding the “accuracy” and “integrity” of the information.
This is a 2014 CFPB consent order with a creditor involving failure to establish and/or implement reasonable written policies and procedures regarding the “accuracy” and “integrity” of the information that it furnishes to CRAs and its misrepresentation regarding the accuracy of the information it furnishes.
This is a 2015 CFPB consent order with a debt collection agency involving the failure to respond within 30 days to consumer disputes about the information the collector furnished to CRAs and failure to provide debt validation notices.
This is a 2018 CFPB compilation of contact information for CRAs. Including nationwide CRAs, employment screening and tenant screening CRAs. check and bank screening CRAs, insurance and medical CRAs, low income and subprime CRAs, and supplementary report, utilities, retail and gaming CRAs.
This is CFPB Bulletin 2012-09 (Nov 29, 2012) concerning the FCRA’s “streamlined process” requirement for consumers to obtain free annual reports from nationwide specialty consumer reporting agencies (NSCRAs), as required by the FCRA and Reg.