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NCLC Cancellation of Renewal

You may cancel within 30 days of a renewal for a full refund or credit by emailing publications@nclc.org with the items you would like to cancel. Please note "Cancellation" in the subject line. Any print book received after the renewal must be returned in good condition within 10 days of the notice of cancellation.

NCLC Cancellation of Initial Purchase

You can also cancel your initial subscription by contacting publications@nclc.org before 5 PM Eastern Time, the next business day, or by calling 617-542-9595 between 9 AM and 5 PM Eastern Time by the next business day. Please note "Cancellation" in the subject line. To cancel an initial subscription, you must also return in good condition within 10 days any print treatise received.

NHLP Cancellation of Initial Purchase

You may cancel your initial purchase by calling 415-432-5711 between 7 AM and 3 PM (PST) the business day following the purchase, or email Wendy Mahoney at WMahoney@nhlp.org. Please use “Cancellation of Initial Purchase of Green Book” in the subject line.
To cancel an initial subscription, you must return any printed manuals to NHLP within ten (10) business days of the initial purchase. The printed manual must be returned in good condition.
Manuals should be mailed back to 1663 Mission Street, Suite 460, San Francisco, CA 94103.

NHLP Cancellation of Renewal

Customer can cancel the renewal within 30 days for a full refund by emailing wmahoney@nhlp.org (please use “Cancellation of Renewal of Green Book” as the subject) or by calling 415-432-5711 between 7 AM and 3 PM (PST) Monday-Friday.