C1: Student Loan Repayment After the Pandemic: Issue-Spotting and Default Prevention (Video)

Millions of borrowers of federal or private student loans received relief from the obligation to make payments during some portion of the COVID-19 pandemic. However, historically, borrowers have struggled to make payments and stay on track following disaster-related forbearances and economic recessions. Servicers have a vital role to play during these times of transition, facilitating smooth repayment or ushering borrowers into preventable defaults. Panelists will discuss common repayment pitfalls and how to help borrowers access the programs and ongoing relief (including loan forgiveness) to which they are entitled.