Unhealthy Pursuits: How the Sick and Vulnerable Are Harmed by Abusive Medical Debt Collection Tactics (Dec. 2005) January 01, 2005 pdf
Shining a Light on the Consumer Debt Industry (OCC Statement to Senate Banking Cmte., July 2013) January 01, 2013 pdf
Understanding Why Customers Don't Pay: The Need for Flexible Collection Practices (Revised) January 01, 1991 pdf
2009 Report Card for America's Infrastructure (American Society of Civil Engineers) January 01, 2009 pdf
