Unhealthy Pursuits: How the Sick and Vulnerable Are Harmed by Abusive Medical Debt Collection Tactics (Dec. 2005) January 01, 2005 pdf
Shining a Light on the Consumer Debt Industry (OCC Statement to Senate Banking Cmte., July 2013) January 01, 2013 pdf
Understanding Why Customers Don't Pay: The Need for Flexible Collection Practices (Revised) January 01, 1991 pdf
2009 Report Card for America's Infrastructure (American Society of Civil Engineers) January 01, 2009 pdf
Percentage of Income Payment Plans as an Alternative Distribution of LIHEAP Benefits (NCLC Report, Mar. 15, 1991) January 01, 1991 pdf