This letter was created by the CFPB as an aid to debt collectors. From the CFPB website:
"Communicating with debt collectors
In addition to using the validation information to follow up with the debt collector, you can use these sample letters to communicate with them:
This letter was created by the CFPB as an aid to debt collectors. From the CFPB website:
"Communicating with debt collectors
In addition to using the validation information to follow up with the debt collector, you can use these sample letters to communicate with them:
This letter was created by the CFPB as an aid to debt collectors. From the CFPB website:
"Communicating with debt collectors
In addition to using the validation information to follow up with the debt collector, you can use these sample letters to communicate with them:
This letter was created by the CFPB as an aid to debt collectors. From the CFPB website:
"Communicating with debt collectors
In addition to using the validation information to follow up with the debt collector, you can use these sample letters to communicate with them:
On June 8, 2023, the Consumer Financial Protection Bureau (Bureau) issued an order against Phoenix Financial Services, LLC (Phoenix), an Indiana-based debt collector that collects primarily past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
This chart summarizes the mortgage servicing rules in effect as of April 19, 2018 and is not a substitute for the rules. Only the rules and the Official Interpretations can provide complete and definitive information regarding their requirements. The complete rules, including the Official Interpretations and small entity compliance guide, are available at www.consumerfinance.gov/policy-compliance/guidance/implementation-guidance/mortserv.
The Fair Debt Collection Practices Act (FDCPA) is a federal consumer financial protection law that aims to protect consumers from a host of harmful debt-collection practices. As relevant here, the Act prohibits debt collectors from collecting any amount unless the amount is expressly authorized by the agreement that created the debt or permitted by law.