Conference track
Practice tool type
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Description
Payment scams take billions of dollars from people each year, and scammers have exploited the COVID-19 crisis to grab money at the worst possible time. The scams can take many forms and use many different payment systems, including checks, gift cards, wire transfers, credit cards, electronic payments, and newer fintech payment apps. Consumers’ legal rights and remedies vary considerably depending on the type of payment. Attacking scammers can be a whack-a-mole problem, but sometimes public enforcers can more efficiently address the VOIP carriers, payment providers, and payment processors that scammers rely on. This session will describe recent payment scam trends, explain consumer legal rights, and discuss federal and state enforcement efforts.