The COVID-19 pandemic has revealed a harsh reality for low-income consumers, particularly in communities of color—broadband internet is essential but unaffordable. To help families and households struggling to afford broadband internet service, the Federal Communications Commission (FCC) launched the Emergency Broadband Benefit Program (EBB), a temporary program to address a digital divide exacerbated by the COVID-19 pandemic.
Practice Tools
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Please note that this material is from the prior edition of Access to Utility Service and has not been updated. The material is presented for historical purposes.
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U.S. Dep't of Energy, Weatherization Assistance Program
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Version 1.1: Home Efficiency Rebates Program (Sec. 50121), Home Electrification and Appliance Rebates Program (Sec. 50122): Program Requirements & Application Instructions
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Power Point Presentation Overview:
- We will provide an overview of federal/state and utility assistance programs.
- We will provide a more in depth description of a new federal home energy rebate program.
- We will discuss how scammers use the existence of these programs to confuse and mislead low-income, non-English speaking and elderly consumers.
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Please note that this material is from the prior edition of Access to Utility Service and has not been updated. The material is presented for historical purposes.
pdf
Please note that this material is from the prior edition of Access to Utility Service and has not been updated. The material is presented for historical purposes.
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