Private Report or Study

Mortgage servicers are the companies that accept loan payments from borrowers. Servicers are distinct from the lender, the entity that originated the loan, or the current holder or investors, who stand to lose money if the loan fails. Some servicers are affiliated with the originating lender or current loan holder; many are not. Yet, while servicers normally have the power to modify loans, they simply are not making enough loan modifications. Why? One answer is that the structure of servicer compensation generally biases servicers against making widespread loan modifications.

This is a 2010 article describing a Mintel Comperemedia study of the effect of the enactment of the Credit Card Accountability, Responsibility and Disclosure Act of 2009 (CARD Act).  The study found the Act has not produced the expected negative results in terms of less-appealing credit card offers.