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CFPB

FDCPA section 1692f(1) prohibits debt collectors from collecting any amount (including any interest, fee, charge, or expense incidental to the principal obligation), unless that amount is expressly authorized by the agreement creating the debt or permitted by law. The CFPB issues this advisory opinion, at 87 Fed. Reg.

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This CFPB compliance aid provides questions and answers pertaining to compliance with the Debt Collection Rule concerning limited content messages and telephone call frequency, including  telephone call frequency presumptions, rebutting those presumptions and excluded calls from the telephone call frequency provision.

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The CFPB is issuing this compliance bulletin and policy guidance to remind debt collectors of their obligation to comply with the FDCPA’s  prohibition on false, deceptive, or misleading representations or means in connection with the collection of any debt and unfair or unconscionable means to collect or attempt to collect any debt, and to remind consumer reporting agencies and information furnishers to comply with the Fair Credit Reporting Act’s accuracy and dispute resolution requ

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This Federal Register notice, 86 Fed. Reg. 48918 (Sept. 1, 2021) withdraws the delay of Regulation F’s effective date. In 2020, the CFPB finalized two rules revising Regulation F, which implements the FDCPA. As finalized, the Debt Collection Final Rules had an effective date of November 30, 2021. On April 7, 2021, the CFPB issued a proposal to delay that effective date by sixty days, until January 29, 2022. The CFPB, by this notice, is withdrawing that proposal for reasons described in the notice.

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This 2018 amicus brief prepared by the CFPB and the Solicitor General deals with the question whether attorneys whose principal business is the conduct of home foreclosures are covered by the FDCPA. The brief argues that enforcement of a security interest through a nonjudicial foreclosure generally is not debt collection under the FDCPA and that any enforcement of a security interest, without more, generally is not debt collection under the FDCPA.

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This is a CFPB amicus brief in support of the consumer in a Ninth Circuit appeal regarding pay-to-pay fees. The brief argues that the fees violate the FDCPA because they are not permitted by law unless a law expressly authorizes such fees. "Permitted by law" does not mean "permitted by any valid contract." An "amount" is "permitted by law" under section 1692f(1) only if a law expressly authorizes it. Allowing debt collectors to charge pay-to-pay fees absent express authorization is inconsistent with the FDCPA’s purposes.

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In response to recent practices observed during supervisory examinations and enforcement investigations, the Consumer Financial Protection Bureau (CFPB or Bureau) issues this bulletin to provide guidance to creditors, debt buyers, and third-party collectors about compliance with the Fair Debt Collection Practices Act (FDCPA) and sections 1031 and 1036 of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act) when making representations about the impact that payments on debts in collection may have on credit reports and credit scores.

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