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Bulletin 2014-01 Re: FCRA Requirement That Furnishers Conduct Investigations (Feb. 27, 2014)

Available in the following formats:

201402-cfpb-bulletin-fair-credit-reporting-act.pdf

Issued:

Date

2014

Description

Withdrawn by 90 Fed. Reg. 20,084 (May 12, 2025).  See NCLC, Continued Vitality of 67 Withdrawn CFPB Guidance Documents (May 13, 2025) (updated May 27, 2025).

Debt buyers, debt collectors, and others who furnish information to credit reporting agencies have a variety of obligations under the Fair Credit Reporting Act (FCRA) and Regulation V. The Consumer Financial Protection Bureau (CFPB) issues this bulletin to highlight one of those obligations – the obligation of furnishers to investigate disputed information in a consumer report. The CFPB is concerned that, when a furnisher responds to a consumer’s dispute, it may, without conducting an investigation, simply direct the consumer reporting agency (CRA) to delete the item it has furnished.

Related NCLC Treatise:

Fair Credit Reporting

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Fair Debt Collection

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