Automobile Fraud: 2.5.2.8 When a New Car Is Damaged Before Delivery
If a new car is damaged in transit to the dealer, there will be a transit damage repair order in the dealer’s file. The dealer will also have submitted a transit damage repair claim or invoice to the manufacturer for any damage that occurred in shipment. The manufacturer would then submit a claim to the transport (trucking or railroad) company. Transit damage should also be reported on the driver’s delivery receipt.