Access to Utility Service: 7.2.5.2.4 The relationship between energy efficiency and arrearage forgiveness
While not mandated by statute or regulation, Connecticut’s natural gas utilities offered participants in their respective arrearage forgiveness programs energy efficiency services from the inception of their programs.411 Southern Connecticut Gas, for example, reported to the DPUC that its list of arrearage forgiveness program participants would be “used by its Conservation Department to provide likely candidates for its CPRU [Conservation Program to Reduce Uncollectibles].”412 The integration of