Consumer Warranty Law: 19.8 UDAP and Fraud Claims
Unfair and deceptive acts and practices (UDAP) claims are especially relevant to service transactions. UDAP statutes apply equally to goods and services.157 A number of UDAP regulations and cases deal specifically with automobile repair, home improvement, and other services.158 UDAP statutes’ stronger remedies and deception and unfairness standards often match well with the more egregious home improvement and automobile repair practices.