Consumer Banking and Payments Law: 8.9.1 General
The population qualifying for public assistance is diverse, and a successful EBT program must ensure that adequate services exist to meet the special needs of all recipients. Special-needs recipients may include those who are physically disabled, visually impaired, deaf, hard-of-hearing, speech-impaired, mentally impaired, functionally illiterate, homeless, residing in a group-living facility, or lacking in English language proficiency.207