Consumer Warranty Law: 20.5.5 UDAP Statutes
State deceptive practices (UDAP) statutes provide a remedy for various service contract practices, usually providing attorney fees and often minimum, multiple, or punitive damages.75 Failure to pay a service contract claim may be a UDAP violation, and the bad faith failure to pay a claim is certainly a UDAP violation.76 So are misrepresentations about policy coverage, misstatements that the service contractor will be fair in paying claims, and failure to disclose important facts about the service co