Consumer Banking and Payments Law: A-3 Model Forms for Error Resolution Notice (§§ 1005.7(b)(10) and 1005.8(b))
(a) Initial and annual error resolution notice (§§ 1005.7(b)(10) and 1005.8(b)).
In Case of Errors or Questions About Your Electronic Transfers Telephone us at [insert telephone number] Write us at [insert address] [or email us at [insert email address]] as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.