Renewal Refund Policy
You may cancel within 30 days of a renewal for a full refund or credit by emailing firstname.lastname@example.org with your account number, invoice number, and any other pertinent account information, with the items you would like to cancel. Please note "Cancellation" in the subject line. For the cancellation to be effective, any print book received after the renewal must be returned in good condition within 10 days of the notice of cancellation.
Refund Policy for Initial Purchases
You can also cancel your initial subscription by contacting email@example.com before 5 PM Eastern Time, the next business day, or by calling 617-542-9595 between 9 AM and 5 PM Eastern Time by the next business day. Please note "Cancellation" in the subject line. To cancel an initial subscription, you must also return in good condition within 10 days any print treatise received.