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12.3.6.3 Requesting FHA Forbearance

Just UpdatedSignificant Law Change

HUD implemented CARES Act forbearance provisions through Mortgagee Letters, interagency guidance, and through FAQs updated on its website. Pursuant to Mortgagee Letter 2021-04, borrowers must submit their initial requests for forbearance by March 31, 2021. However, advocates should monitor for further updates due to the changing administration.

Under the language of Mortgagee Letter, Borrowers should not have to submit any documentation to access FHA forbearance. In fact, according to HUD, servicers “may utilize any available methods for communicating with a Borrower regarding a forbearance.”81 The agency confirmed that borrowers may communicate acceptance by broad means. “[T]he Borrower may reply to that communication requesting a COVID-19 Forbearance, via email, phone call, or any other method of communication clearly made available to the Borrower by the Mortgagee.”82

In the interagency guidance that HUD joined with VA and the USDA, HUD confirmed that borrowers have the right to request the forbearance for a specific duration. “Servicers must approve the forbearance for the amount and time that the borrower requests. . . Under the CARES Act, this is done at the borrowers’ request and for as long as they request, up to 360 days in total (initial up to 180 days and then up to another 180 days, if requested).”83

FHA is silent on whether a borrower may receive more than two forbearance periods if they received a shorter period. Advocates seeking up to a year of forbearance for borrowers in that position should rely on CFPB guidance interpreting CARES Act as providing a full 360 days regardless of shorter individual periods.

Along those lines, borrowers reported that, especially early in the pandemic, servicers were not allowing borrowers to choose the length of forbearance periods and instead simply gave ninety days of forbearance in response to any request. If servicers refuse to provide additional time upon the expiration of forbearance, advocates should raise the interagency guidance with servicers. Borrowers should also consider using the RESPA Notice of Error provisions described above and in Chapter 3, supra.

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