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12.2.7.1 Sources of Information

Servicers of USDA-guaranteed loans must comply with 7 C.F.R. § 3555.307 and Chapter 18, Section 5 of the Rural Development SFH Guaranteed Loan Program Technical Handbook (HB-1-3555 Handbook).237According to 7 C.F.R. § 3555.307, “The servicer must evaluate on an individual case-by-case basis a mortgage that is (or becomes) seriously delinquent as the result of the borrower’s incurring extraordinary damages or expenses related to the natural disaster.”238

The Rural Development Disaster Assistance website advises that guaranteed loan borrowers in rural development areas that have been impacted by a disaster should contact their lenders immediately (“Your lender will work closely with you on alleviating all matters regarding your situation.”), file an insurance claim, and apply for disaster assistance available through FEMA, or state or local government.239

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