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1.8.2.4 Notice of Breach

In most cases the consumer must provide prompt notice to the seller of any breach of warranty, as a condition of recovering damages because of that breach.454 The notice need not be formal. The buyer need only communicate to the seller that the transaction is troublesome.

When notice of breach is required, and the consumer fails to give notice in a prompt manner, then the consumer should consider alternative legal theories to a UCC damage claim. One is a claim under the Magnuson-Moss Warranty Act, which does not have a notice requirement. The Act requires that the consumer participate in the seller’s qualifying informal dispute resolution mechanism or, if the seller does not have one, give the seller an opportunity to cure.455 However, it does not require that the consumer take these steps promptly and so may provide relief when a UCC claim cannot.456 UDAP, negligence, and strict liability claims may also be available; these do not require prompt notice of breach.

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