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About the Authors

Carolyn L. Carter, author, is NCLC’s Deputy Director and was formerly co-director of Legal Services, Inc., in Gettysburg, Pennsylvania and director of the Law Reform Office of Cleveland Legal Aid Society. She is the editor of Pennsylvania Consumer Law, editor of the first edition of Ohio Consumer Law, co-author of NCLC’s Unfair and Deceptive Acts and Practices, Consumer Warranty Law, Repossessions, Federal Deception Law, Collection Actions, Mortgage Lending, and Consumer Credit Regulation, and contributing author to other NCLC publications. She was the 1992 recipient of the Vern Countryman Consumer Law Award.

John W. Van Alst, author, is an NCLC staff attorney whose focus includes deceptive practices law, automobile fraud, and manufactured home issues. He directs NCLC’s Working Cars for Working Families initiative. He formerly was an attorney at Legal Aid of North Carolina, where he handled a broad range of consumer issues, and was also an adjunct clinical professor at the University of North Carolina School of Law. He is the co-author of Consumer Warranty Law, and Consumer Rights for Domestic Violence Survivors and is a contributing author to Repossessions, Foreclosures and Mortgage Servicing, Consumer Credit Regulation, and Unfair and Deceptive Acts and Practices.

Jonathan Sheldon, author, is an NCLC staff attorney writing on collection actions, repossessions, deceptive practices law, automobile fraud, leasing, and other consumer law topics since 1976. Previously he was a staff attorney with the Federal Trade Commission. His publications include NCLC’s Unfair and Deceptive Acts and Practices, Collection Actions, Repossessions, Consumer Banking and Payments Law, Consumer Warranty Law, and Federal Deception Law. He also oversees NCLC’s publications program.

Bernard Brown, contributing author, is an attorney in private practice in Kansas City, Missouri, whose practice since 1983 has focused primarily on litigation of automobile fraud cases in state and federal trial and appellate courts. He is a cofounder and one of the two original co-chairs of the National Association of Consumer Advocates, presents at continuing legal education and law enforcement training programs throughout the country, has taught consumer protection law at the University of Missouri at Kansas City School of Law as an adjunct professor, and has served for several years as a member of the U.S. Department of Justice’s Advisory Board for the National Motor Vehicle Title Information System. He was the 2008 recipient of the Vern Countryman Consumer Law Award.